Average Reviews:
(More customer reviews)Good radio, easy to install. The Pros: can change colors for display, however, display picture is the same (with Howard Stern looming in the background). Comes with remote, which can be handy, depending on where you install the radio. Easy to see display during the day and at night, even with polarized glasses (some reviewers stated that this is not so). For reference, The Xact one I had before this had a blue display which was close to impossible to see during the day, in particular with polarized sunglasses. The Cons: the FM transmitter is a lot weaker than the one from my previous radio (Xact). Activation: The legendary bad SIRIUS customer service sure was confirmed trying to activate this radio. I bought this as the replacement for my old radio which stopped working correctly. All I needed SIRIUS to do was deactivate my old radio and activate this one. It took about 1.5 hours to get this fairly straightforward task accomplished, mostly because I was put on hold several times for what felt forever. Best tip I can give: IF YOU BUY A NEW RADIO AND WANT TO REPLACE YOUR OLD ONE WITH IT, CHOOSE 'CANCEL SERVICE' WHEN YOU CALL SIRIUS. Otherwise, you will experience the same odyssey I went through (I chose "CHANGE SERVICE"): You first get transferred to Bangalore (I assume) where you are told that they CANNOT swap your two radios (i.e. cancel one, activate the other). They WILL tell you that you need to first activate your new one, which (of course) they are very happy to help you with. They will try to upsell you (no surprise) and tell you that you have to pay an activation fee. And since I had two radios, I got a discount(lasting for how long it takes to cancel the other radio). I explained in the beginning what I wanted to do, but of course they just go through their script. After the activation I requested to connect me to the 'department' to cancel my other radio. Of course I was put at the end of the waiting queue, after a few minutes my connection was lost, so I called again and chose the "CANCEL SERVICE" option. After about another 20 min of waiting, I was connected to the US service site and told the person that I needed to cancel service on a radio. After logging in to my account the person noticed that I had two radios, so I explained what I wanted to do. The good news is that the person got upset about how this was handled and talked to her supervisor (again I was put on hold). She then told my that my activation fee for the other radio would get reimbursed and that my old radio was cancelled. I hope that this radio will last a few years so I don't have to deal with their customer service any time soon...
UPDATE: as of today (12 Nov 2010) I still have not received my promised refund for the activation.
Click Here to see more reviews about: Sirius SDSP5V1 Sportster 5 Dock and Play Radio with PowerConnect
SIRIUS Sportster 5 has advanced features, like alerts and tickers for the latest sports and scores, plus a bright, full-color display with selectable background colors to match the vehicle dash lights.Features:'Easy to Install: Revolutionary SIRIUS|XM PowerConnect FM Transmitter works through the vehicle's radio with easy Do-It-Yourself installation. The color coded vehicle dock makes it simple to connect.'Large, multi-color display: Easily view artist, song and channel information.'Selectable display background and text colors: Choice of 15 different color combinations to match the vehicle dash lights or the mood.'Enhanced real-time program guide: Ability to browse programs, artists and songs playing on other channels without having to change the channel.'Pause & Replay: Pause, rewind and replay up to 60 minutes of live radio.'Favorite channels: Save and enjoy fast access to up to 30 favorite channels.'FM preset key: Easy and quick tuning for optimal PowerConnect performance.'S-Seek Alert: Don't miss your favorite artists, songs, sports teams and drivers when they're on live radio.'Sports Alert: Delivers real-time scores and updates of your favorite sports, teams and drivers, plus alerts when they're playing.'One-Touch Jump: Direct access to traffic and weather conditions of the 20 most congested cities, or to access a favorite channel.'Parental Controls: Easily lock and unlock channels with mature content.'Includes complete PowerConnect Vehicle Kit: Universal docking capability - add accessories for the home, office or additional vehicles.
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